Time from order to delivery
Shipped within 5 days from order date ( made-to-order products, excluding reserved products)
Order date = payment confirmation date. It is not the order date.
Please be careful, especially if you chose convenience store payment. In addition to the product price and shipping fee, the customer will be responsible for the payment handling fee. Convenience store payments are valid for 2 days. If payment is not made within the deadline, the order will be automatically canceled. It may be out of stock when you order again. Please note.
- We will notify you by email once the shipment is complete.
- Please note that you cannot select the shipping company.
- Please fill in Japanese up to the address of the delivery address. If you enter it in English or Romaji, the system may not be able to check if the postal code and address match, which may delay the shipment.
*Based on business days. We do not ship on Sundays and Mondays.
*Scheduled release date and scheduled arrival date may change.
*Not applicable to made-to-order products and reserved products. Delivery times for these products are listed on each product page.
*If you purchase products with different delivery times, they will be shipped together as soon as all the ordered products are ready for shipment.
*After shipping, delivery is usually completed within 2 days. After shipping, we will send you an email with a tracking number. Please check the delivery status from there. (Easy delivery does not apply)
Also, if the delivery is not possible due to the customer's absence, etc., the delivery company will notify the customer with an absence notice, etc., so please complete the necessary procedures yourself.
*The delivery period is an estimate.